Question 1

When can I enter The Palm on event day?

Accepted Answer

Entry times will be agreed upon in advanced and included in your contract. All of our rentals have an 8 hour minimum, with an option for additional hours at a fee. Our permitted hours of operation are 8:00am - 10:00 pm.

Question 2

Do you have in-house catering?

Accepted Answer

We do! We have three levels of catering packages with a wide selection of delicious Mediterranean food. Here is a look at our extensive menu!

Question 3

Do you allow outside catering?

Accepted Answer

Yes! All we ask is for the caterer to provide a Certificate of Insurance (COI) along with their Health and Sanitation Score to ensure they meet our standards. We would be happy to provide you with our preferred vendor list.

Question 4

How many guests can you accommodate?

Accepted Answer

Comfortably up to 250 guests with a dance floor!

Question 5

Is there parking onsite?

Accepted Answer

The Palm offers ample parking to ensure no parking stress during your special day!

Question 6

Do I need a Day of Coordinator or Planner?

Accepted Answer

Yes! We will have staff onsite to ensure everything with the venue runs smoothly, however events have many moving pieces. A Day of Coordinator is essential for event success to ensure everything goes as planned. They are required to coordinate all outside vendors, decoration and personal details. We would be happy to provide our preferred vendor list to assist you!

Question 7

Do you provide decorations?

Accepted Answer

Yes! We have a range of decorations available. Please see our decoration package:

Question 8

Are there any decoration restrictions?

Accepted Answer

We love to see your creativity shine during your special day but we do kindly ask you to refrain from the use of free standing lit candles, glitter, confetti, fog machines, and dry ice. The use of any tape, thumbtacks, or nails on doors and walls is also strictly prohibited!

Question 9

How do I reserve a date?

Accepted Answer

To reserve a date you must sign an agreed upon contract and submit a $1,000 nonrefundable deposit.

Question 10

What payment methods do you accept?

Accepted Answer

The Palm currently only accepts payments in cash or certified check payable to Cary Events Center, INC.